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Laren |
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Freiberuflich |
Berufs-/Projekterfahrung
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02/2011 - 10/2011 Dauer 9 Monate |
Rolle HP Service Manager consultant |
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Branche Chemieindustrie |
Einsatzort Brussels |
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Aufgaben Project: Migration from HP Service Desk to HP Service Manager ITSM, HP Service Manager & Connect-It consultancy: Requirements workshops & analysis. Implementation of HP SM 7.11 modules & development of new functionality. Training of IT staff (all processes/modules, in BE & US). |
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Verwendete Technologie |
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01/2011 - 03/2011 Dauer 3 Monate |
Rolle HP Service Manager consultant |
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Branche |
Einsatzort Leusden |
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Aufgaben Keine Qualifikationen angegeben. |
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Verwendete Technologie |
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12/2009 - 12/2010 Dauer 13 Monate |
Rolle ITSM Architect & HP Service Manager consultant |
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Branche Banken |
Einsatzort Amsterdam |
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Aufgaben Project: Implementation HP Service Manager HP Service Manager & Connect-It consultancy: Implementation of HP SM 9.2 modules & creation of interfaces with an external system for maintenance of reference tables & the SLM module. Development of time registration in several SM modules & creation of an interface to a central external time registration system. |
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Verwendete Technologie |
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05/2008 - 12/2009 Dauer 20 Monate |
Rolle Stream Lead / Architect / Development Lead |
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Branche Banken |
Einsatzort Amsterdam |
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Aufgaben Keine Qualifikationen angegeben. |
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Verwendete Technologie |
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03/2006 - 06/2008 Dauer 28 Monate |
Rolle Project Manager/Architect |
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Branche Innere und Äußere Sicherheit |
Einsatzort The Hague / Den Helder |
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Aufgaben Project: SDP-IP (SDP Interface Project) SDP-IP Architect & Developer; SDP-IP implemented a B2B interface between ING and several major IT services suppliers for Service Desk, Incident Management & Change Management tickets using Web Services, SOAP/XML, Connect-It, TIBCO & MQ series. |
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Verwendete Technologie |
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02/2006 - 07/2006 Dauer 6 Monate |
Rolle Service Management Consultant & Quality Management |
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Branche |
Einsatzort Eindhoven |
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Aufgaben Keine Qualifikationen angegeben. |
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Verwendete Technologie |
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01/2006 - 04/2006 Dauer 4 Monate |
Rolle Asset Management Consultancy |
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Branche Logistikdienstleister |
Einsatzort Schiphol |
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Aufgaben Project: SDP (Service Delivery Program) SDP Stream Lead Technology (May - October). After merger with CMDB project ITSM architect & ServiceCenter lead consultant. SDP Implemented HP ServiceCenter with BP4SC for Service Desk, Incident Management, Problem Management, Change Management & Configuration Management, DecisionCenter (Business Objects + ETL + Universe for HPSC) for data warehousing & reporting and many interfaces using Connect-It. |
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Verwendete Technologie |
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07/2005 - 12/2005 Dauer 6 Monate |
Rolle Project Manager |
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Branche Öl- und Gasindustrie |
Einsatzort Leidschendam |
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Aufgaben Keine Qualifikationen angegeben. |
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Verwendete Technologie |
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06/2005 - 07/2005 Dauer 2 Monate |
Rolle Project Manager / Consultancy |
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Branche Logistikdienstleister |
Einsatzort Schiphol |
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Aufgaben Project: Project DISC (DTO Implementatie ServiceCenter) Project manager (ad interim until April 2007) & architect for a project for the implementation of a new IT Service Management solution based on ServiceCenter 6.x & AssetCenter 5.x to replace an existing system based on AssetCenter 3.6. As project architect responsible for the design of all processes, the derivation of the system requirements & the architectural design. |
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Verwendete Technologie |
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05/2004 - 06/2005 Dauer 14 Monate |
Rolle ITAM & AssetCenter consultancy |
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Branche Banken |
Einsatzort Amsterdam |
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Aufgaben Keine Qualifikationen angegeben. |
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Verwendete Technologie |
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10/2003 - 08/2004 Dauer 11 Monate |
Rolle Project Manager |
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Branche |
Einsatzort Utrecht |
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Aufgaben Phillips PBAS: Project PURE Quality assurance consultancy for the implementation of an ITSM solution based on ServiceCenter 6.1. Philips Lighting: Project Philips Lighting ServiceCenter Consultancy, design & planning of a IT Service Management solution in ServiceCenter 6.1. |
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Verwendete Technologie |
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01/2003 - 03/2003 Dauer 3 Monate |
Rolle Service Management Consultancy |
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Branche Banken |
Einsatzort Utrecht |
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Aufgaben Keine Qualifikationen angegeben. |
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Verwendete Technologie |
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09/2002 - 10/2003 Dauer 14 Monate |
Rolle Technical Project Leader |
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Branche |
Einsatzort Almere |
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Aufgaben Consultancy, design & implementation of a solution for rental services in AssetCenter 4.x |
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Verwendete Technologie |
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03/2002 - 12/2002 Dauer 10 Monate |
Rolle Service Management Consultant |
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Branche |
Einsatzort Utrecht |
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Aufgaben Keine Qualifikationen angegeben. |
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Verwendete Technologie |
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09/2001 - 05/2002 Dauer 9 Monate |
Rolle Asset & Service Management Consultant / Project Mngr |
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Branche Banken |
Einsatzort Utrecht |
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Aufgaben Project OneRM RequestCenter Project manager for a project tasked with the design, implementation & global roll-out of a request management solution, based on newScale RequestCenter. The goal is to replace all existing request management systems within the Shell Group with the one solution. |
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Verwendete Technologie |
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07/2001 - 12/2001 Dauer 6 Monate |
Rolle Asset Management Consultant |
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Branche |
Einsatzort Utrecht |
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Aufgaben Keine Qualifikationen angegeben. |
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Verwendete Technologie |
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07/2001 - 11/2001 Dauer 5 Monate |
Rolle Service Management Consultant |
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Branche |
Einsatzort Vlissingen |
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Aufgaben Project: AssetCenter Ontwikkelstraat KLM FS Next to setting up the new approach, also in charge of the development activities of all ongoing AssetCenter projects. |
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Verwendete Technologie |
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05/2001 - 06/2001 Dauer 2 Monate |
Rolle Trainer |
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Branche Banken |
Einsatzort Utrecht |
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Aufgaben Keine Qualifikationen angegeben. |
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Verwendete Technologie |
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05/2001 - 05/2001 Dauer 1 Monate |
Rolle Trainer |
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Branche Konsumgüterindustrie |
Einsatzort Brussels |
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Aufgaben Project SAM: Software Asset Management Design & implementation of a solution for Software License Management in AssetCenter 3.x. Project D2 - Upgrade Dinamo Migration of the financial administration of the ICT department from AssetCenter 3.x to AssetCenter 4.x Various smaller ITAM projects. Project GOU: Goederen Ontvangst & Uitgifte Project MAT: Migration ATLAS Project DAF : Database Audit Findings |
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Verwendete Technologie |
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04/2001 - 12/2001 Dauer 9 Monate |
Rolle Asset Management Consultant |
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Branche |
Einsatzort Utrecht |
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Aufgaben Keine Qualifikationen angegeben. |
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Verwendete Technologie |
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08/1999 - 06/2001 Dauer 23 Monate |
Rolle ITSM & CA AHD Consultant, Project Manager |
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Branche Banken |
Einsatzort Utrecht |
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Aufgaben Project PALM: Asset Management Implementation Architecture, design & implementation of multi company ICT administration in Remedy Asset Management 5.5 & migration from Peregrine AssetCenter 3.xIntegration with existing Service Management implementation based on Remedy Helpdesk. |
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Verwendete Technologie |
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01/1994 - 08/1999 Dauer 68 Monate |
Rolle Management Trainee / Business Analyst / Project Leader |
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Branche Banken |
Einsatzort Amsterdam |
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Aufgaben Keine Qualifikationen angegeben. |
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Verwendete Technologie |
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Skills
Administration
ARIS
ARS
Assembler
Asset management
Assyst
Atlas
Banking
C
C#
C++
Change Management
Cobol
Cognos
Corporate Finance
Crystal
ETL
Fortran
HP
HP OpenView
Incident Management
ITIL
Java
JavaScript
Knowledge Management
Lisp
Migration
MS Visio
Outsourcing
Pascal
Peregrine
Prolog
Remedy
Reporting
Server
Service Management
Solaris
SQL
Sun Solaris
System Design
UML
Visual Basic
Visual C++
Visual Studio
Windows
Windows NT
XML
Sprachen
|
Sprache Englisch |
Einstufung Verhandlungssicher |
|
Sprache Deutsch |
Einstufung Gut |
|
Sprache Niederländisch |
Einstufung Muttersprache |
|
Sprache Französisch |
Einstufung Grundkenntnisse |
Ausbildung
|
Abschlussjahr 1993 |
Studiengang Computer Science |
Ort Amsterdam (UvA) |
Studienabschluss Drs (Master of ) |
Zertifikate & Weiterbildungen
|
Zertifikat/Weiterbildung ITIL (v3) Expert |
Ausstellungsdatum Oktober 2010 |
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Zertifikat/Weiterbildung ITIL (v2) Service Manager Certificate |
Ausstellungsdatum Mai 2010 |
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Zertifikat/Weiterbildung Prince2 Foundation |
Ausstellungsdatum Februar 2007 |
|
Zertifikat/Weiterbildung ITIL Foundation (ITES) |
Ausstellungsdatum Januar 2000 |
|
Zertifikat/Weiterbildung Information Analysis VSOM (Cap Volmac) |
Ausstellungsdatum August 1996 |
|
Zertifikat/Weiterbildung NIBE (NL Institute for Banking & Securities) Banking, Securities, Accounting & Law |
Ausstellungsdatum April 1994 |
