IT Operation Manager (m/w/d)

Ihre Tätigkeiten:

- Manage the IT Infrastructure, Network, Telecoms and end user service, responsible for supporting the delivery of existing IT services.

- Develop a Service Improvement Plan, defining the baseline for standards that need to be achieved covering hardware, software, asset management, maintenance windows, monitoring and security patching.

- Ensure escalation support for technical issues is provided through to satisfactory resolution.

- Build and maintain an IT strategy that supports the business goals. The solutions should be flexible, reliable, and cost effective.

- Actively manage 3rd party suppliers, ensuring solutions meet timelines & quality standards and costs are in line with budgets

- Ensures all IT Infrastructure and services adhere to IT security policies

- Coordinate internal resources and third parties/vendors for the flawless execution of projects

- Align the policy and strategy with Group team in China to manage and maintenance the local network and WAN

Das gesuchte Profil:

- Bachelor/master degree in engineering, technical business administration, or a comparable qualification

- Strong technical background and knowledge of IT infrastructure and end user service, combined with well-rounded awareness of other IT areas including networking, storage, systems administration and databases

- Experience in architecture & design, technical delivery, and technical support

- Experience with vendor management and budget planning for Capital and Operational expenses