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currently responsible for implementation of software-based solutions for Call Center systems. To my responsibilities belongs installation and configuration of software development of related front-ends close co-operation with customers Skills and know-how Windows 2000, 2003, XP, SQL Sun Solaris 9 NET, C#, Visual Basic, Web technologies Call Center Systems

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Roll-out and support of antivirus systems in German-wide networks. Additional responsibility for server and e-mail system administration Skills and know-how Antivirus Servers (Mc Afee, Symantec) Microsoft Exchange Windows NT, 2000, 2003, XP, Linux network technologies (TCP/IP, routing, NetBIOS) project coordination

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Employed as an International Windows NT family support engineer specialized in networking. Provided support and services to the first level engineers, MCS consultants and large corporate customers in Europe, Middle East and Africa Skills and know-how Windows NT, 2000, 2003, XP networking (TCP/IP, routing, NetBIOS, SMB) debugging memory dumps (Blue Screens) analyzing network traffic, log files, registry entries analyzing source code of Windows (C/C++) high level responsibility and self motivation

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Started as the first full-time IT specialist and significantly contributed to the development of the information infrastructure in three TRW Polska plants (the installed base grows from ca.30 PCs in 1996 to over 300 PCs in 2000). During the five years of my employment I had the following tasks and responsibilities

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member of international SAP R3 deployment team local coordination of Year 2000 issues including setup and test of all procedures installation, support and maintenance of servers, PC's, LAN and WAN equipment Skills and know-how project & team management (up to 10 members) dealing with external suppliers selecting and supervising of incoming junior staff creating and managing budgets reporting to HQs in Germany, USA and local managers Windows NT & 9x, Novell NetWare & GroupWise MS Office & Back Office (SMS, SQL, Exchange) LAN & WAN technologies

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student I was initially part-time, later full time (as of 07/1994) employed as a software developer with additional responsibilities for the customer's network environment and hardware installation Main responsibilities creating small applications and libraries installing and configuring hardware and software for customers Skills and know-how C, C++, assembler x86, MS Access Windows 3.11/95, DOS, Artisoft LANtastic

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student I was part-time employed at this government institute with the responsibility for supporting and archiving of communal database systems Skills and know-how DOS UNIX