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Alcatel - BeST PROJECT MANAGER / SENIOR BUSYNESS ANALYST - BUSINESS SUPPORT SYSTEMS IMPLEMENTATION BeST - Minsk is a start-up GSM operator, supported by Alcatel to launch new services and extend its customer base After the successful launch at the end of 2006 the company managed to attract in a short time-period 500 000 subscribers, providing lite services to the fast growing market in Belarus As a second phase Alcatel and BeST have planned to introduce on convergent and content services for new and existing customers Responsible for analyzing customer requirements, defining solutions and creating implementation roadmaps to meet company business objectives. Managed diverse international team, responsible for implementation and integration of business support systems (Billing, Customer care, Provisioning, Mediation, Point of sale, VAS, IVR)

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PROJECT MANAGER - BSCS iX BILLING IMPLEMENTATION EITC Dubai is a start-up GSM operator with and existing wire-line business. At the end of 2005 EIT has chosen LHS billing system: BSCS iX as a core billing system The company aimed to start its operations by end-2006, under the brand name Du, and required rapid deployment of a billing and customer care platform to meet their aggressive go-live plans EITC Dubai needed the ability to rapidly introduce new technologies and services and provide package deals that are attractive to target customer groups. In order to achieve this objective EITC Dubai has embarked on a multi phase program of work, designed to deliver, in a long run, a systems architecture that supports Post- and Prepaid billing, fixed line migration, improvements in business processes and the flexibility to introduce new products and services and price plans Responsible for staffing and managing the project that included gathering and documenting requirements, performing the gap analysis, identifying customizations that were required to the billing system, organizing training at the customer site, implementation of the system, integration with external systems used by EITC and for delivery and go-live decisions Key Results Implemented base-line BSCS iX mediation, rating, billing, customer care, dealer management, tariff administration modules for the start up operator within a six weeks period and a full system deployment including customizations in additional six months Managed Project services and development resources located on customer site in Dubai (UAE), Frankfurt (Germany), Sao Paulo (Brasil) and Kuala Lumpur (Malaysia)

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BUSINESS ANALYST - CENTRAL BILLING AND COLLECTION DEPARTMENT Management of Deutsche Telekom "Central billing and collection department" wanted to evaluate the current technology strategy and how it aligns with their business objectives and best practices on the market. Responsibilities include review and benchmarking of enterprise architecture, business processes, billing systems deployed (Singl.eView, SAP, Amdocs) as well as project and requirements management practices within the company A number of currently running projects have been reviewed, related to VoIP provisioning, Value Added Services reengineering and Business process outsourcing Responsibilities include creation of Assessment toolkit to ascertain which areas should be addressed in order to align with company business objectives. Assessment covered areas like Strategic goals/KPI evaluation, Project organization Requirements & Change management, Service Oriented Architecture, Implementation lifecycle, Business support systems (Billing, Rating, Customer care, EBPP, Reporting, Configuration, Accounts receivable, SLA/OLA), Value Added Services Stakeholder relationship, Resources and Processes Identified business requirements related to Singl.eView billing system to support wholesale bill production for T-Online white label ISP Provided business support systems assessment, benchmarking and standardization recommendations Key Results Identified Quick wins and long-term strategic initiatives Prioritized initiatives as part of Deutsche Telekom Central Billing department roadmap for the next four years Delivered final report with audit finding and recommendations for Organizational and Technology improvements Technical environment: Amdocs, Singl.eView 5.0/6.0, SAP, PacBell; J2EE, 3-tier architecture, Oracle 8i/9i/11i

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Nearshore solutions GbR CONSULTING CIO / SENIOR PROJECT MANAGER - IMPLEMENTION OF CRM and CHANGE MANAGEMENT SYSTEM As an IT and BPO service provider, Nearshore solutions was interested in creating a structured sequential activity management tool for their off-shore development lifecycle, based on the Fraunhofer IESE Rational Process Management methodology. Requirements included definition of a process evolution framework which supports common business processes in Telco area on Service Provider and Network Operator side. System supports multiuser, multi-schema, multi-language environments, which may be deployed in different geographical locations Identified business, architectural, technology and operational requirements. Led development teams to deliver on time and budget. Defined product development roadmap, based on interviews with leading IT and communications companies Key Results Established Programme management office and project management best practices Created BPO framework to fit generic requirements of telecom companies for off-shore implementation projects Managed off-shore development teams in Eastern Europe and Germany Technology implementation includes: MS BizTalk Server 2004, J2EE, WebServices, Rich -client/N-tier architecture, Windows, Linux, Solaris

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Prague, Czech Republic PROGRAM MANAGER - EUROTEL LIVE! MOBILE PORTAL IMPLEMENTATION As a leading GSM/GPRS operator in Czech Republic Eurotel with 3.2 million customers wanted to implement new information portal to offer advanced, content-based prepaid and post-paid charging schemes and content-based value-added services Program main scope is to enable Content service providers to deliver and Eurotel customers to access services like News MMS, Java games and music via multiple activation and delivery channels: WEB, WAP, WAP, SMS, MMS and USSD Responsible for the full life-cycle management of project team that gathered the customer's requirements, defined overall architecture, application implementation, VAS development, integration and deployment of Eurotel Live! Mobile portal. Additionally implemented high performance rating and settlement solutions for broadband and mobile applications and services, allowing service providers to create and implement successful pricing strategies in dynamic market environments Developed pilot (proof of concept) project for Multi-service pricing for machine-to-machine and mobile-to-machine communications Member of CTO advisory team for BSCS billing sysmem upgrade from version 4.021 to 8.0 Key Results Introduced Programme management best practicess across company to manage roadmap, policies and communications Established and leveraged off-shore resources to perform technical implementation of the Java based content management system Enabled a sales channel for content providers to actively up-sell and cross-sell services Reengineered service delivery top business processes to provide efficiency gains of 35% on average Identified improvements to the content processes and systems to simplify tariffs, improve VAS implementation and offer better interface to cusromer data base from content management front end Technology implementation includes: J2EE, EJB, WebLogic, JBOSS, Oracle 8i, Windows, Linux; Portal, BSCS Singl.eView

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SENIOR PROJECT MANAGER - 3G / UMTS BILLING & CRM SYSTEM IMPLEMENTATION Mobilcom multimedia GmbH, established by France Telecom and Mobilcom communications GmbH, had the primary goal to launch the first UMTS network on the German market MobilCom, a mobile service provider, with approximately 5 million customers needed to upgrade their Java based, two-tier billing system, Libertis, so that it would not only support post-paid, but also the 3G/UMTS services, as well as the additional performance requirements that were needed for a multi-media operator. As project manager, responsible for managing the team that identified the requirements for 3G functionality and also responsible for the development and implementation teams to deliver the enhanced system to Mobilcom multimedia. In addition, worked hands on to identify changes in business processes and new services provisioning. Managed adjunct development offices in the U.S. and Germany Key Results Managed the re-architecture of the system which allowed MobilCom's IT organization to save $5 million yearly, enabled the integration of subsidiary IT organizations into a centralized structure; saving an additional $3 million per year and provided an IT platform that was flexible enough to support cross bundled services Implemented multi-media functionality into the Libertis billing system, performed a re-architecture of Libertis into a n-tier system based on the Tomcat application server and J2EE technology Web enabled the customer care application of Libertis and developed an interface into Lucent IVR technology for the customer care center Developed web enabled bill presentment application Developed graphic user interface for tariff design and implementation so that 95% of tariffs could be introduced without the need for programming Implemented key new functionality in the billing platform to support number portability and more efficient billing of third party roaming records Same release of Libertis billing system is currently in use at Mobilcom communications GmbH and freenet.de AG. Technology implementation includes: Libertis (Amdocs)

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PROJECT MANAGER - INTELIGENT NETWORK BASED MOBILE PREPAID SERVICE DEVELOPMENT As a sequel to Mobilcom national roaming launch, where Mobilcom offered GSM post-paid products and Services, company management decided to launch prepaid mobile products and services by the end of the year 2002. A prepaid system based on an Intelligent Network platform has being considered for launching MobilCom prepaid products and services based on voice, message, and data/content Responsible for identifying prepaid system requirements across Marketing, Service development and IT and for developing the RFP that was distributed to 8 vendors. Visited six vendors, evaluated and scored the RFP, and identified best and final candidates. Each candidate was asked to perform proof-of-concepts and to host a meeting to discuss technical, functional and support features of their company and their products Key Results Led to purchase of IN/Prepaid system Identified key organizational and technology improvements which later realized high return on investment through business process reengineering, technology implementation and the consolidation of many individual systems into an integrated pre- and postpaid billing solution

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PROJECT MANAGER - MOBILCOM NATIONAL ROAMING - 2G BILLING & CRM SYSTEM IMPLEMENTATION The goal of the project at its highest level is to launch Mobilcom as a virtual network operator in the German market place. This has been accomplished by the signing of a contract with e-plus allowing Mobilcom access to the e-plus existing GSM network. Project scope was to supply Mobilcom with a new Libertis billing system for the purpose of Network Operator Billing Responsible for gathering customer requirements and development of technical resource management and entire network interface framework During Integration and deployment phases acted as Change manager for Billing and Customer care systems Also served as the primary interface between the parties of the billing provider, Mobilcom and the billing operations center Managed responsibilities that blended customer service concerns with systems technology development

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Mobilcom daugher company eMIS was planning its initiation at the stock market. Therefore the Business Support System "LIBERTIS" as their main product had to be compared to Business Support Systems already established in the market and ranked in an evaluation scheme. Together with EDS created an Evaluation study including commercial and functional aspects of Libertis as well as positioning of the company in the market. Created a questionnaire which was sent to the following Business Support System providers: LHS (BSCS 6) EHPT, Lucent, Teleknowledge, Portal, Proxima, Amdocs Key Results Defined and implementation Risk, Problem and Issue management processes for MobilCom national roaming release Integration testing and Service support Performed analysis and resolved issues with a big impact for customer satisfaction Interfaced closely with internal business managers an established cooperative effort between business and technology divisions Technology implementation includes: Libertis (Amdocs)

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Energ.it S.p PROJECT MANAGER - BUSINESS SUPPORT SYSTEMS IMPLEMENTATION Energ.it is an energy and telecommunications provider in Italy. They were transitioning from providing only fixed line services to a provider that also offered internet services and utilities. They had made a decision to migrate from their in-house developed billing system to MCBS. Responsible for gathering customer requirements, performing a gap analysis between the requirements and the billing system features, specifying enhancements to the development team and for managing the project for the vendor. Involved in the definition of the systems architectural enhancements, planning and deployment Assisted the customer with the definition of their new customer relationship management strategy and call center concepts Key Results Successfully delivered a convergent billing system that was deployed for fixed line, internet and utilities services Developed enhancements to the mediation platform to gather telecommunications and utilities records in parallel and process them onto the same bill Enable the successful implementation of cross product discounting and product bundling across diverse industries - telecommunications and utilities

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Feb 2001 PROGRAM MANAGER - WIRELESS INTERNET PROVISIONING Navigation Maritime Bulgare is a leading transportation and satellite communications provider in South-eastern Europe. The company was interested in business expansion by becoming wholesale wireless internet service provider Developed and distributed the request for proposal to Satellite operators, evaluated and scored each proposal. Responsible for the satellite vendor selection and wholesale billing services provider. Established the business and technical processes between the three organizations to meet the go-live dates, and enhanced the processes based on operational and performance reasons Key Results Launched white label ISP using EuropeStar B satellite system Established and enhanced business processes between three organizations to ensure that end-to-end customer operations were successfully handled

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ICO Europe was a startup pan-european satellite service provider of ICO Global communications. Founded in 1999 by T-Mobil, British Telecom, KPN Telecom, Swisscom, Sonera, Polish Telecom, Maltacom, CYTA, OTESAT Hague, Netherlands / Bonn, Germany BUSINESS DEVELOPMENT LEADER FOR CENTRAL AND EASTERN EUROPE - MOBILE SATELLITE SERVICES Companhia Portuguessa Radio Marconi and Navigation Maritime Bulgare Responsible for the business development, relationship with key accounts from telecommunications, transportation and utilities segments in Central and Eastern European market Defined ICO Europe Business Model for Vehicular and Maritime market segments. Involved in company business planning and commercial structure preparation Key Results Founder and Navigation Maritime Bulgare representative on supervisory board level Enabled ICO Europe to broaden its business portfolio in Eastern Europe Identified new market opportunities within Vehicular and Maritime segments Worked closely with national regulatory bodies and international organizations like ITU, CEPT and ECTRA to secure necessary operation licenses

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UK REQUIREMENTS MANAGER - MOBILE SATELLITE COMMUNICATIONS PRODUCT DEVELOPMENT ICO Global was founded in 1995 by leading fixed-line, mobile and satellite operators from more than 60 countries around the world. Primary company goal - to launch global communication network, consisting of 12 satellites on low-earth orbit and ICO-Net of 12 ground segment stations. ICO Global positioned its services within mobile, fixed, maritime, road transportation and aeronautical market segments. ICO network supported roaming scenarios and flexible charging from/to GSM and other satellite networks Responsible for the team of business analysts to gather customer requirements and define retail products for maritime and road transportation markets. Performed market analysis and defined ICO Fleet navigation system product requirements Key Results Established SIG-Europe to focus on European market development, which later transformed into ICO Europe B.V. Led all the product specification initiatives related to transportation segment Defined ICO Global Business Model for Vehicular and Maritime market segments

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Bulgaria / London, UK PROGRAM MANAGER - IT, IP BILLING SYSTEM AND CUSTOMER CARE ARCHITECTURE Member of the senior IT staff reporting to the CIO that lead technology initiatives to expand satellite communications service portfolio with messaging and internet payment applications. Defined customer relationship management strategy, billing concepts and dealer management processes Key Results Established an appropriate program management regime linked to business strategy, business benefit management and financial authorization Successfully rolled out British Telecom's WebTrack Fleet management System

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Varna, Bulgaria SYSTEM ARCHITECT - INFORMATION MANAGEMENT AND BUSINESS PROCESSES Allianz-Bulgaria Ltd. (formerly ZPAD Bulgaria Ltd.) is the largest private insurance company on Bulgarian market, serving thousands of corporate and personal accounts. As part of the overall IT roadmap the company wanted to implement new Customer relationship management system. Responsibilities included requirements gathering and design of distributed CRM system to serve more than 50 branch-offices nationwide. Coordinated activities between the development center and business stakeholders, handled change requests, project team and identified risk mitigation alternatives Key Results

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Optimized internal work-flows and business processes Association for Computing Machinery PROJECT MANAGER - SYSTEM DEVELOPMENT AND INTEGRATION Led technology initiatives for various Bulgarian IT companies as consulting CTO. Supported business processes optimization Directed business analysis teams, software development teams, software quality and implementation teams for international projects like 'Libraries & Information Centers in Central & Eastern Europe' sponsored by WWF and USAID Key Results Founded in 1992 the International society of Information organizations in Eastern Europe Established the first national WorldNet Information exchange centre

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Bulgaria Early career includes progressive experience as a software engineer, moving towards technical team leader and leading naturally to technical project leadership roles in cross industries that included manufacturing, defense, image processing, software product development, software languages and operating systems